Congratulations, Dawn Cole - You Make The Difference!


Dawn with Socket

Congratulations to Dawn Cole, Technical Support Agent, on being named Socket’s You-Make-The-Difference winner for May!

Dawn joined Socket less than a year ago, but has already become a core member of the Tech Support team, known for her patient and friendly manner in dealing with any problems that come her way. In addition to helping out any of Socket’s customers that call in, she also helps with training new employees, and is about to bring her talents to our Business Center.

“Dawn's customer service ethic is amazing, and her ability to empathize with customers' issues is unmatched,” said a coworker who nominated her. “Whether the call is truly tech support related, or the caller just needs someone to talk to, she handles it in a dynamic and friendly manner.”

Dawn graduated with an Associate’s Degree in Applied Science last year, and spends much of her free time with her two children, who she says “keep me on my toes for sure!” She also enjoys watching sports, fishing, and cooking on the grill for her friends and family. In the small amounts of time she has between all of that, she also indulges in her passions for gardening and photography.

“My favorite part of working at Socket is the people I work with,” said Dawn. “Everyone’s so nice, and there’s so much knowledge to be shared that I literally learn things every day. It’s a great company to work for and with.”

Congratulations, Dawn!

Cherie Verslues, Socket's You-Make-The-Difference Winner for March!


Congratulations to Cherie Verslues, Accounts Payable Specialist, on being named Socket’s You-Make-The-Difference award winner for March!

As a member of the Accounting team, Cherie’s job is easy to describe – “I basically pay Socket’s bills.” But actually getting that done is another matter! Whether it’s tracking down payments, or making sure everyone has their paperwork filled out on time, Cherie frequently ends up having to hound people – and she manages to do it with charm and kindness.

“Cherie works with great integrity and is always respectful to everyone she communicates with,” said a coworker who nominated her for the award. “It is a pleasure to work with Cherie!”

“She’s so awesome! She does a wonderful job making sure all of our bills get paid and the money gets where it needs to go,” said another coworker.

Originally from Michigan, Cherie has spent much of her adult life in Missouri, and graduated from Columbia College with a degree in Business Administration. In her free time (which she says is limited these days!), she enjoys refinishing and upcycling furniture. But much of her spring and summer days are spent at the ball field, watching her youngest son play baseball for Battle High School.

“I’m happy that I get the opportunity to work with such good people,” said Cherie. “And I’m proud of the work that I do here at Socket.”

Congratulations, Cherie!

2016 Rootin' Tootin' Chili Cookoff!


Socket participated in the 2016 Rootin’ Tootin’ Chili Cookoff on Saturday, February 27th at the Holiday Inn Executive Center. This year, we had a group of seven employees represent Socket and cook up some delicious chili!
 
With over 50 companies participating and 2,000 hungry chili eaters, the event exceeded its $85,000 goal and raised over $100,000 for the Boys and Girls Club of Columbia! A record-breaking year for the Chili Cookoff!
 
Socket loves to participate in charity events like this, because it is fun for everyone involved! It is also a unique opportunity to raise money for a great cause. The Boys and Girls Club helps at-risk youths achieve a healthy lifestyle and academic success after school and during the summer. It costs the club about $2,500 yearly to serve one child, but the club only charges the parents $20 per semester. Events like the Chili Cookoff support the club and instill a positive mindset into each and every club member!

If you would like to learn more about The Boys and Girls Club of Columbia, visit http://www.bgc-columbia.org

Chili Cookoff Picture

Robert Edwards, Socket's You-Make-The-Difference Winner for February!



 
Congratulations to Robert Edwards, Business Center Analyst, on being named Socket’s You-Make-The-Difference winner for February!
 
It’s difficult to say what Robert’s “official” title is – he’s been referred to as Socket’s Swiss Army Knife, acting as an RMA, our MIS Technician, and a Field Services Technician.
 
“On a typical day, I could be dispatched to a business customer’s location, or working on broken equipment, or fixing inner office issues,” said Robert. “Every day is different.”
 
“Robert is always willing to step up for any request given to him by any department, with no questions asked,” said a coworker who nominated him. “He's always willing to stop and help if you need it and he is just an overall great employee.”
  
Originally from Tallahassee, Florida, Robert spent 12 years in the military before moving to Columbia. It’s hard to miss him when he’s wearing his Florida orange and blue! Although he’s currently attending classes at Columbia College, he still makes time to play basketball with his sons and shoot some pool.
  
“I like being able to use all of my talents here,” said Robert. “I get to do a little of everything, be a jack-of-all-trades. It’s never boring!”
  
Congratulations, Robert!

Socket Participates In 2016 Polar Plunge


 The 2016 Polar Plunge took place Saturday, February 20th at Bass Pro Lake, where there were five employee participants representing Socket.
  
 Our brave group was expecting to take a dive into frigid waters, but unlike previous years it was warm and sunny with a

     

completely thawed lake. To stand out from the other participating groups the Socket employees wore tropical themed costumes, which was a perfect fit for the weather. They were equipped with flower leis, hula skirts, and tropical masks as they took the plunge together to represent our company and support a great cause!  
  
 Socket is a proud sponsor of the Missouri Polar Plunge, which is a unique opportunity to raise money for Special Olympic athletes. All together there were 265 participants and $50,100 in donations. 
 
 Special Olympics transforms lives through the joy of sport, everyday, everywhere. They are the world's largest sports organization with nearly 16,500 athletes in Missouri alone. 
 
 To learn more about the Special Olympics, and how you can get involved, visit http://somo.org
   

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

Janet Moss - Socket's You-Make-The-Difference Winner for January!


Janet Moss with Socket
Congratulations to Janet Moss, Manager of Employee Satisfaction, on winning Socket’s You-Make-The-Difference Award for January!
 
Originally hired through a temp agency, Janet started as an assistant to the owners in 2002. Within a few months, she was the full-time liaison to HR (as it was managed by an outside company at the time). By the time Socket made the move to our current location, Janet took over completely as Manager of Employee Satisfaction. She prefers the more colloquial “HR Manager” though – it’s a little easier to say!
 
“Janet is always positive,” said a co-worker who nominated her for the award. “If she doesn’t have an answer for your questions right then, she’ll always get back to you in a timely manner.”
 
Though born in Chicago, Janet has spent most of her life in other parts of Illinois and Missouri. She (and her twin!) are the youngest of four girls, and she’s had a lifelong love of music, starting with learning to play the clarinet in childhood. She doesn’t play as much today, but she still loves singing and all kinds of music – from gospel to jazz and classical. She and her husband of 17 years, Waldon, live in Columbia with their boxer, Phinneas (also known as Phinn).
 
“We have a ton of great people here,” said Janet. “I love being able to help employees and meet all of the wonderful personalities that have come through over the years. Socket gives people the ability to grow and find their niche here!”
 
Congratulations, Janet!

Dave Sill - Socket's You-Make-the-Difference Winner for December!


Dave Sill was named Socket's You-Make-the-Difference-Award winner for December.

A Columbia College graduate and a Missouri native, Dave has been with Socket for over 15 years. In addition to his role as the go-to guy for tech and networking issues, Dave has also headed our video projects, with his efforts helping to launch our very first television offering early this year.

“Dave is 80% Socket, 20% Cyborg,” said a coworker who nominated him. “He helps everyone out, and keeps us going when everyone else is out of ideas.”

“Sill has the skills, period,” said another coworker.

When he’s not writing code, plugging things into our server room, or generally doing cool techie things, Dave can be found hanging out with his family. He’s recently added a 70-pound “puppy” to the household named Kilo, whom Dave is teaching “to not think of my forearms as playthings to be chewed on.”

“I really appreciate the nominations and votes for employee of the month,” said Dave, after learning he’d won. “We have a lot of standout players and I feel like a lot of people deserve it.”

Marcus French - Socket's You-Make-the-Difference Winner for November!


Marcus French was named Socket's You-Make-the-Difference-Award winner for November.
 
Marcus first applied to Socket in 2005, where he started as a tech support agent. He’s since worked his way up through the ranks (and picked up a few awards along the way, like his 2008 Socketeer of the Year trophy!).
 
Currently, Marcus is a Network Design Specialist, helping to coordinate fiber orders between our customers, techs, contractors and vendors. He also helps design networks and services to meet our customer’s needs.
 
“Marcus is full of useful information, and is willing to help others around him,” said a co-worker who nominated him for the award. “His knowledge on a multitude of positions and how they interact is stellar.”
 
In his spare time, Marcus indulges his more creative side with music production and animation work. He’s also a techie at heart – aside from tinkering with computers, Marcus is also a drone captain! His latest project involves working on a solar powered charging station for it between flights.
 
“I’m honored and amazed,” said Marcus. “I love being a Socketeer! I’d like to thank the Socket Family for everything WE do to ensure our customers receive the best service experience possible.”

Socket Visits The Fall 2015 Off-Campus Housing Fair!


Earlier this month, Socketeers visited Mizzou's Student Center as part of the Off-Campus Housing Fair!

In addition to handing out t-shirts, pens, candy, and raffling off a Chromebook, we also answered questions about Internet service and discussed things for first-time customers to look out for (like fine print and data caps).

Congratulations to our raffle winner, Caroline A., for winning our ASUS Chromebook!

We'll be back for the next Housing Fair in February - and we'll be sure to bring even more candy this time!

Theresa Oberle - Socket's You-Make-the-Difference Winner for October!


 

Congratulations to Theresa Oberle, Marketing Specialist, for being named the October recipient of Socket’s You-Make-The-Difference award!
  
Theresa first joined Socket as a marketing intern in June 2012. In July 2013, she returned to the company for a full-time position with Socket's marketing team. Since then, she's worn many hats - from coordinating Socket's appearances at local events, to managing our online reputation, as well as writing for our newsletter and blog. 
 
As one co-worker who nominated her for the award said, "Theresa has a genuine concern for Socket." Another said, "She never hesitates to lend a helping hand when she sees a need around Socket." 
    
In her free time, Theresa enjoys playing video games (one of her current favs is Undertale). She also makes sure her two bearded dragons are well-fed with plenty of bugs. 
 
"Socket is really awesome," says Theresa. "We get the freedom to try new things here and see what works. You don't get those opportunities at a lot of other places." 
  
Congratulations, Theresa!
 

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Who is Socket

Founded in 1994, Socket is a Missouri-based telephone and Internet service provider with the largest service area in the state.

Socket is a privately held company that provides families and businesses a choice for local and long-distance phone and Internet service. We combine the highest quality customer service with in-depth technical knowledge.

Our network serves more than 20,000 residents and businesses in more than 400 Missouri cities, and our customers enjoy simple billing and quick, friendly service.
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