Culture Blog | Socket Telecom

Mat Harrison: Socketeer of the Year 2013

Mat Harrison, a longtime Programmer at Socket, was recently named the 2013 Socketeer of the Year

The Socketeer-of-the-Year award was started 9 years ago, when Socket's owners decided to honor one of the year’s monthly You-Make-The-Difference-Award winners based on their embodiment of our Core Values and Beliefs.

Mat joined Socket’s tech support team in October 2004 before moving to the programming department in 2005. He writes a variety of applications we use here at Socket to keep our customers running smoothly, and he also develops and improves elements of Socket’s website.

James Hicks - Socket's You-Make-The-Difference Winner for December 2013

It’s not surprising that James Hicks, a business technical support agent, was chosen as Socket’s You-Make-The-Difference award winner in December. He’s been nominated numerous times by his coworkers, in nearly every department he’s been a part of.

This is also James’ second win; he had previously been awarded the title in November 2011, just a few months after starting at Socket as a residential tech support agent. In his current position, James helps business customers with any service issues, as well as helping serve as a resource for his fellow agents, even in other departments.

Jonathan Camp - Socket's You-Make-The-Difference Winner for November 2013

In November, we honored Jonathan Camp with our monthly You-Make-the-Difference Award.

"Jonathan Camp is an excellent tech. Not only that, he is an excellent human being," said a co-worker who nominated him for the award. "He is the personification of customer service and tech support excellence."

Jon came to Socket in May 2011 because he wanted to be part of a growing company with an emphasis on customer service. He also thought it'd be a great place to apply his knowledge in networking.