Industry: Banking
Socket Services: 1 Gbps/1 Gbps Dedicated Internet Access, 100Mbps/100Mbps Dedicated Internet, (500) SIP trunks, Dark Fiber Network between 4 locations, (37) SMB Fiber Connections
Location: Jefferson City, Missouri
Website: centralbank.net
Central Bancompany is a privately held holding company headquartered in Jefferson City, Missouri. They serve more than 533,000 individuals and 47,000 businesses daily. Their mission is to make banking easy for customers and provide the best solutions for those they serve.
For more than a decade, Forbes Magazine has recognized their family of banks as one of the "Best Banks in America" in the large banking category - a standard they are committed to upholding. Plus, in 2020, they were named the #1 bank in the state of Missouri.
Their family of banks is large. Aside from managing more than $14 billion in assets, Central Bancompany has 13 regional banks and they serve more than 70 communities. The company also operates numerous subsidiaries including Central Investment Advisors (CIA), Central Trust Company (CTC), Central Mortgage Company (CMC), HSA Central, and Central Technology Services (CTS). If you’re looking for a particular banking service, they’re sure to have it.
When Central Bancompany was evaluating their key data and telecommunication vendors, many factors came into play. Their main areas of concern included security, availability, pricing, and flexibility when choosing their vendor. “Socket simply checked more boxes than that of their national competitors” says Travis Schaefer, Manager of Service Desk, Application Services, and Network Communications at Central Bank.
Working with local companies is something that Central Bancompany aims to do. Schaefer says they make all lending decisions locally because it allows their customers to get fast, local service – and it’s no different when it comes to working with Socket. “The local sales and technical team with Socket have always been able to meet on our schedule and offer up options as we continually expand our company’s footprint.”
As a people-first organization, partnering with Socket has opened many new opportunities for Central Bancompany, including ones they previously couldn’t offer. The availability and uptime provided by Socket has been consistent. Schaefer says that, “At the end of the day, that’s all we want: a reliable product at the right price with the flexibility to continue to grow."