This story was recently sent to us by customer Pete H. of Marshall, MO -
 
My 9-year-old son wanted his own laptop. We told him he could continue using our computer. He wanted his own. My wife and I told him if he wanted his own then he needed to save the money and buy one himself. We don't believe in buying our children everything. We feel it's best for them to "earn" the extra things in life. Well, that 9-year-old saved his money for 18 months. I don't think he spent $5 over that amount of time. He saved everything he got for gifts, extra jobs, etc...He bought one.
 
We needed to set it up on wireless in the house, load programs and get him set up on email. Once again, your customer service has been outstanding.
 
I would like to relay to you the quality of your employees, especially John and Heff. Those two individuals were extremely helpful and patient.
 
My son thinks those two guys can do anything!!
  
We know that very excited young boy will enjoy his hard-earned laptop for years to come.
 
Our people may not be able to do ANYTHING, but we'll sure work our hardest to keep your Internet running smoothly!