Local Internet Providers are Beating Big Telecom in Customer Satisfaction

Many Americans are fed up with their internet service provider (ISP). With rising prices and poor customer service, large providers are rapidly losing customers to local, community-based broadband networks.

As stated in a recent Motherboard article, people across the country are turning to local providers that are designed to provide better service at a lower price. 

Various studies, including this one conducted by Harvard, indicate how smaller providers are less likely to hit their customers with hidden fees and phony promotional sales. 

Feeling the pressure of competition from these networks, big ISPs have tried to prevent the expansion of these smaller providers. But in the end, it's clear that many Americans want a network they can trust in everything from pricing, customer service, and a favorable position on important issues like customer privacy and net neutrality. 

Socket recognizes these needs. As a locally owned broadband provider, we aim to offer the best service possible at an affordable price. If you're looking for a better ISP in your area, visit www.socket.net/fiberhood to learn more.