It's always busy here in Tech Support after a spring thunderstorm strikes.
 
Storm-damaged computer equipment is more common than you probably think. Probably because a modem (and our other computer equipment) is one of the last things we think to protect in the event of inclement weather.
 
But it's not too difficult to avoid the hassle of replacing your modem--or, even worse, the cost of replacing your entire computer system.
 
A simple surge protector can do wonders. It'll protect your computer equipment from most thunderstorms, as well as common power fluctuations that occur with rain or wind. Just be sure you're getting a surge protector and not just a power strip (which just provides extra outlets).
 
Surge protectors can't always protect against heavy storms, though, so it's a good idea to unplug your computer when a storm is in the forecast. You should also unplug your peripheral equipment (printers, scanners, etc.). This is pretty simple if you have a surge protector--just unplug the surge protector from the wall (there's no need to disconnect your equipment from the computer).
 
And don't forget your high-speed modem and router. If your Internet connection runs through the phone line, disconnect the cord from the jack. Power surges can travel through the phone line and fry your modem.
 
If you didn't get a chance to disconnect your computer before a storm and a power outage occurs, go ahead and unplug your equipment (assuming you've got a flashlight handy!). Power spikes can occur when service is restored, so this will help prevent damage.
 
When the storm ends and the power comes back on, connect and turn on your computer first, then peripheral equipment. This will protect against power spikes that can occur as the computer starts up.
 
Preparing for a storm should only take you a couple of minutes. And trust us--that's nothing compared to the frustration you'll deal with if your computer or modem falls victim to a lightning strike or power surge.
 
So unplug. Disconnect. Then enjoy the storm.