Socket Fiber Story: Jeff H.
For many rural residents, satellite Internet used to be the only alternative to dial-up. Customers would tolerate slow speeds and weather-related outages because they simply had no better option.
Jeff H. of Millersburg, MO was one of those customers. While his satellite Internet used to be sufficient for him, the satellite dish quit working one day. A technician came out and fixed it right away. "A day or two later I got a phone call," Jeff says. "I was told that I had to pay over $300 or pay a monthly service fee." Jeff decided to do neither.
Construction and Installations Continue
It appears the frigid winter is FINALLY behind us, and our crews continue to work through the list of customers who signed up when ground conditions did not allow for installations.
Spring can sometimes pose challenges of its own. Rainy, wet conditions can make for messy construction and damaged yards. So we take great care to make sure the ground is ready before our crews bury the fiber-optic cable and prepare for a customer's installation. We appreciate your patience throughout the construction and installation process.
Spring can sometimes pose challenges of its own. Rainy, wet conditions can make for messy construction and damaged yards. So we take great care to make sure the ground is ready before our crews bury the fiber-optic cable and prepare for a customer's installation. We appreciate your patience throughout the construction and installation process.
Construction is Back Underway!
Spring is finally here, and our fiber construction and installation crews are back to work! Crews have been burying fiber-optic lines to homes and businesses for a couple weeks now, and installations resumed earlier this week.
We're keeping them busy installing customers who signed up over the winter and have been eagerly awaiting service. If you're not already on the list, now's the time to do so.
We're keeping them busy installing customers who signed up over the winter and have been eagerly awaiting service. If you're not already on the list, now's the time to do so.
Fiber Construction to Resume Soon!
Spring is just around the corner, and we're hoping to resume construction on our fiber network very soon.
Our crews have been in the area placing flags and gauging ground conditions to determine which homes and businesses are ready for installation. We're hoping for some warm weather (after the upcoming winter storm) so we can get back to burying the fiber lines.
Our crews have been in the area placing flags and gauging ground conditions to determine which homes and businesses are ready for installation. We're hoping for some warm weather (after the upcoming winter storm) so we can get back to burying the fiber lines.