Our company has started down the road of pursuing the Missouri Quality Award. The basis for this program comes from the Baldrige National Quality Award program, named after Malcolm Baldrige, the Secretary of Commerce in Ronald Reagan’s administration. This program helps American companies improve and compete by defining best practices and establishing criteria for evaluating improvement efforts.

Every month, Socket employees nominate and vote on a co-worker who best exemplifies our Core Values and Beliefs.

This month, we picked Dan Whitney, from the Technical Support department.

Dan helps our new customers get things set up at home, and serves as a go-to for those trickier technical problems.

As we move forward with our sales of our new phone systems (Hosted PBX) I’m often asked, “Why should I consider going with a hosted system versus a traditional system like I have today?”

I guess I should start by saying, “Maybe you shouldn’t.”