It’s not surprising that James Hicks, a business technical support agent, was chosen as Socket’s You-Make-The-Difference award winner in December. He’s been nominated numerous times by his coworkers, in nearly every department he’s been a part of.
This is also James’ second win; he had previously been awarded the title in November 2011, just a few months after starting at Socket as a residential tech support agent. In his current position, James helps business customers with any service issues, as well as helping serve as a resource for his fellow agents, even in other departments.
In November, we honored Jonathan Camp with our monthly You-Make-the-Difference Award.
"Jonathan Camp is an excellent tech. Not only that, he is an excellent human being," said a co-worker who nominated him for the award. "He is the personification of customer service and tech support excellence."
Jon came to Socket in May 2011 because he wanted to be part of a growing company with an emphasis on customer service. He also thought it'd be a great place to apply his knowledge in networking.
In September, we honored Travis Baugh with our monthly You-Make-the-Difference Award.
Travis has had a love for computers since he was a little kid. But he's not exactly in love with that little computer in your pocket and says he prefers a "not-so-smart phone" so he isn't quite so connected ALL the time.
Jamey is a sales engineer for Socket who went to Mizzou and graduated in 2000 with a degree in Electrical Engineering.
Having spent more than ten years in Denver carving fresh powder on his snowboard, camping in the Rockies, and biking his heart out, Jamey came back to be closer to family and take a new direction with his job.
We're looking for more great people to join our team. Yesterday, these guys went out to the Part-Time Job Fair at Mizzou to recruit local students for customer service and technical support positions.
She’s been hailed as a “marketing gladiator” so it’s no wonder we named Allie Schomaker as July’s You-Make-the-Difference winner.
Allie’s been with Socket’s marketing department for the past seven years. She helps plan and implement campaigns, oversees Socket’s customer communications and works on various other marketing projects.
Tia Stratman, Marketing Specialist, is spending her last day of five years at Socket today. But she tells the story in a much more exciting way. Good luck, Tia! We will miss you!
A true office superhero, Jason Vander Veen was named June’s You-Make-the-Difference winner for always doing his best to keep things running smoothly.
Officially, he’s Tech Support Supervisor and Service Delivery Coordinator. Unofficially, he says his job description was a blank page with a line for a signature.
Jason helps to maintain sanity around the office by doing everything from resolving customer issues to helping with the more difficult technical problems. Currently, he’s helping businesses get set up with our Hosted PBX service.
Every month, Socket’s employees nominate a co-worker for the You-Make-The-Difference award. Jeff Smith, was chosen as the YMTD Winner in May.
“Jeff is always available to deal with anything thrown his way,” said a nominating co-worker. “He deals with the problem quickly, accurately and always with a smile.”
Jeff has been working at Socket for two years. As accounting manager, some of his duties include leading general ledger activities, preparing various financial reports and statements, and performing necessary analysis of company financials, including special projects and internal audits.
