Every month, Socket employees nominate and vote on a co-worker who best exemplifies our Core Values and Beliefs

This month, we picked James Hicks, technical support representative and keeper-of-the-candy.

See, James has a lot of candy. Lifesavers mints are his favorite. Walk by his desk and his arm will pop out instinctively, refreshing treat in hand.

Every month, Socket employees nominate and vote on a co-worker who best exemplifies our Core Values and Beliefs

This month, we picked Jeff Gray, programmer/analyst.

He joined the Socket team two years ago and builds all kinds of really cool behind-the-scenes tools that help the rest of us do our jobs.

Lately, he's been working hard on Socket's new Fax to Email service, as well as a tool (we call it the Raptor) to help us keep in touch with the nice folks we meet at events throughout Missouri.

October 3-7 was Customer Service Appreciation Week, a time to recognize and thank employees dedicated to taking care of customers.

At Socket, we believe everyone here is involved in customer service--either directly or indirectly.

That's why we offered all our employees a yummy yogurt parfait as a surprise breakfast and a relaxing chair massage from Licensed Massage Therapist Elizabeth Bates.

We recently rounded up the Socket gang (along with friends and family) for an evening of big blinds, bluffing and blackjack.

Dozens of Socketeers joined our Texas Hold 'Em tournament, battling fiercely for the title of Socket Poker Champion.

In the end, Lonnie (one of our service delivery specialists) ousted account executive Dave Giles at the final table to claim the title.

Every month, Socket employees nominate and vote on a co-worker who best exemplifies our Core Values and Beliefs.

This month, we picked Jason Vander Veen, technical support supervisor.

He joined the Socket team earlier this year and rapidly started to take on more responsibilities. When the department needed a new leader a few months ago, Jason fit the bill.

His team members say he's "like a duck, calm and cool on the surface, but paddling like heck underneath."

Z-O-U!!

Socketeers celebrated the University of Missouri's football season opener against Miami of Ohio this past Saturday in Columbia, MO.

While thousands of fans sweltered inside the 100-degree-plus stadium, our employees and friends enjoyed the nice, cool shade of our brand new tent (see what happened to our old one).

And, of course, some ice-cold beverages. And mega-big sandwiches.

We love to hear from our customers.

Especially messages like this one from Betty in Waynesville, MO:

Just wanted to thank you for all the tech support that I have received in the last 2 weeks from the Socket family…… I have talked to Adam, Sean, Chris and Manny and a few more that I am sorry I cannot remember. You folks are awesome! You have been very helpful and professional. I work in a customer contact environment also and know what good customer service is supposed to be. This is why I remain a loyal Socket customer!