It’s difficult to say what Robert’s “official” title is – he’s been referred to as Socket’s Swiss Army Knife, acting as an RMA, our MIS Technician, and a Field Services Technician.
“On a typical day, I could be dispatched to a business customer’s location, or working on broken equipment, or fixing inner office issues,” said Robert. “Every day is different.”
Congratulations to Janet Moss, Manager of Employee Satisfaction, on winning Socket’s You-Make-The-Difference Award for January!
Originally hired through a temp agency, Janet started as an assistant to the owners in 2002. Within a few months, she was the full-time liaison to HR (as it was managed by an outside company at the time). By the time Socket made the move to our current location, Janet took over completely as Manager of Employee Satisfaction. She prefers the more colloquial “HR Manager” though – it’s a little easier to say!
Congratulations to Dave Sill, Socket's You-Make-the-Difference Winner for December!
A Columbia College graduate and a Missouri native, Dave has been with Socket for over 15 years. In addition to his role as the go-to guy for tech and networking issues, Dave has also headed our video projects, with his efforts helping to launch our very first television offering early this year.
Marcus French was named Socket's You-Make-the-Difference-Award winner for November.
Marcus first applied to Socket in 2005, where he started as a tech support agent. He’s since worked his way up through the ranks (and picked up a few awards along the way, like his 2008 Socketeer of the Year trophy!).
Congratulations to John McCrady, Business Center Analyst, for being named the September recipient of Socket’s You-Make-The-Difference award!
This is John’s second time winning the award, and in less than a year, no less – his last win was in November 2014. His fellow (and new) techs still have plenty of reasons to nominate him.
Four of our team members traveled out to Denver this week for the OSP Expo. They’ll be meeting with other information and communications technology vendors, as well as learning about the latest developments and best practices in the telecom industry.
Over 70 providers, from more than 30 countries, are expected to have representatives in attendance at the expo this year. It’s a great opportunity to learn about some of the challenges facing telecom providers internationally, as well as unique perspectives from other regional ISPs similar to Socket.
Congratulations to Susan Stephenson, Service Delivery Coordinator, on winning the You-Make-The-Difference Award for August!
Susan joined the Socket team in early 2014, and has been a valuable member of the business center ever since. Her typical day can include anything from building hosted phone systems, coordinating schedules, assisting with dispatches, pulling equipment, or, really, “whatever needs attention from a Service Delivery Coordinator.” And that can be a pretty exhaustive list.
Congratulations to Jason Vander Veen, Network Design Specialist, on winning the You-Make-The-Difference award for July!
This is Jason’s fourth time winning the YMTD award in as many years, and he’s won it with a different job title every single time.
Shaun is one of our Field Technicians, and most of his work involves repairing and splicing fiber. That can mean anything from highly delicate work with hair-thin wires, to labor-intensive hauling and digging in the hot sun – and regardless of what gets thrown at him, Shaun does it without complaint.
Congratulations to Sam Johnson, Service Delivery Specialist, on being named Socket's You-Make-The-Difference Winner for May!
Sam is one of our Service Delivery Specialists, but finds himself with a variety of titles, depending on what needs to get done.
